Tesco Marketing Proposal

Tesco Marketing Proposal

Tesco is a multinational grocery and general merchandize retailer which is based and has its origin in the United Kingdom. The organization is the third largest retailer in the world with a global presence in more than 12 countries. The United Kingdom is the main market for the organization which has been successful because of its brand reputation and image. The organization offers products and services which are according to the customers’ preferences. Tesco has been able to create a dynamic business strategy which is based upon meeting the needs of customer segments. It conducts extensive market analysis as a means of ensuring the highest levels of efficiency and effectiveness (Blythe, 2006). It has a product diversification strategy as it has transformed itself from a food retailer to offer non-food products and services like beauty products, consumer electronics, DVDs, financial and insurance services. Tesco has also been successful because it employs technology for its robust business activities. Tesco.com is one of the highest successful online shopping portals in the United Kingdom. Technology is being used to integrate and streamline business operations and achieve operational excellence. The success of Tesco has been its ability to make accurate forecasts. Tesco needs to pursue an aggressive internationalization strategy by targeting new markets. China is a potential market which can help to achieve its business goals. This proposal will seek to elucidate the importance of penetrating the Chinese market.

Literature Review

Globalization has been a powerful social and economic force which has a profound influence on the business environment of the twenty first century. The creation of a single market has led to the development of numerous opportunities for organizations as they strive to focus on emerging economies (Beamish & Ashford, 2008: p. 76).Moreover, the nature of globalization is such that there is an emphasis on remaining profitable by taking advantage of the opportunities that specific markets offer. Globalization creates intense competition which can lead companies to reduce their costs and improve their products. Organizations under competition have to perform at optimum levels by offering superior products and services. Technological adaptation is another byproduct of this phenomenon as it can help to streamline and automate the key processes. This has further increased competition among international corporations and has allowed them to expand their businesses across the globe. In the supermarket industry, international companies such as Tesco and Walmart are some of the prominent names that have successfully expanded their businesses internationally. These expansions allow organizations to increase their presence in the market, sustain competitive advantage, generate revenues and win loyalties of customers(Blythe, 2006, Beamish & Ashford, 2008, Darwar& Chattopadhay, 2012). Their marketing strategy is based on meeting consumer demands and ensuring that they adapt within the market they operate.

The production and manufacturing capabilities of organizations are enhanced when they take advantage of low labor rates in developing countries. The results are that production costs are reduced while selling products at competitive rates which in turn can increase the market share of the organizations (Darwar& Chattopadhay, 2012, Doyle & Stern, 2006). Organizations seeking to penetrate international markets strive to increase the value of their products and services while striving to reduce the cost base (Cravens & Piercy, 2006: p. 34).The external and internal variables can play a key role in the performance of organizations as they move into international markets. Organizations must be able to have access to technology, labor, capital, logistics, and infrastructure in order to succeed. The goal of conducting business in international markets is essential since any organization that fails to penetrate markets will witness a reduction in its competitive advantages.

The huge size of the international markets means that potential customers are living abroad. Moreover, the failure to penetrate international markets means that organizations will be unable to enhance their customer loyalty and brand recognition. Serving multiple markets in a seamless fashion is important part of success. Empirical studies have sought to identify the critical success factors which enable organizations to penetrate international markets (Haji-Basri, 2012, Levy, 2012). Firstly, organizations are able to select the best market entry mode which is according to their expertise and experience. The market entry mode should be based upon conducting research of the market in an efficient and effective manner. This is important because competitors’ analysis and customers’ behaviors can help the organization in understanding the needs of the market environment.

Secondly, organizations must be willing to leverage their core competencies in such a manner that they are able to reduce costs and improve profits. A global business strategy should be customized in accordance with the conditions of the market. Adaptation to the local market means that the organization is able to create a customized marketing strategy (Doole & Lowe, 2005: p. 76).Thirdly, the organization must be able to implement innovation at multiple levels. This approach is beneficial since it will help the organization to attain strategic competitive success. Finally, it is important for organizations to develop the robust frameworks that can enable them to create flexible, agile, and scalable business structures (Doyle & Stern, 2006: p. 93).The use of multiple strategies is important for success as it will lead to long term innovation that will benefit the entire organization.

Research Methodology

Research is defined as the process of investigating new phenomenon and validating existing theories and frameworks. It seeks to understand the theoretical assumptions behind specific studies by challenging them or modifying them. Selecting the appropriate research methodology is important part of the process. Primary research for this report will be carried out through a questionnaire which will be emailed to the business unit managers of Tesco. The benefits of primary research are that it enables the researcher to directly participate in the process. Moreover, the results can be quickly obtained through the questionnaire method. This method can save significant time. Secondary research for this report will be carried out through the systematic analysis of existing studies related to marketing and global business. Specifically, the studies will be selected based upon their relevance, reliability, and authenticity.

Secondary research is beneficial in many ways. Firstly, it helps to reduce time as existing studies can be employed for success. Secondly, it uses the vast literature in order to create a theoretical framework which can be beneficial in answering the research aims and questions of the report. Thirdly, secondary research helps the researcher to have access to resources in an efficient manner which will be used to solve the research problems (Levy, 2012).

Organizational Strategy and Market Characteristics

Empirical studies have found evidence that grocery sales in China are estimated to be around £600 billion in the year 2013 (Zhao, 2014: p. 184). There are 221 cities in the country which will witness an increase in population by the year 2025 (Zhao, 2014: p. 184). Moreover, urban dwellers are the largest customer segments which offer significant market potential for organizations like Tesco. Shopping malls are now popular places for supermarkets. The impressive standards of living among the middle class have enabled Chinese customers to focus on higher quality of life. This creates superior business opportunities for organizations like Tesco that are working in the retail market. Household spending on healthcare, transportation, and telecom services have doubled as compared with the last decade. The indicators prove that the customer segments have disposable incomes that allow discretionary spending. Tesco’s strategy in China can be based upon its key competitive advantages (Tesco PLC, 2014).

Branding and reputation are the key attributes of the organization which helps it to achieve core strategic advantage. Careful branded packaging and promotion can generate excellence value for Chinese customers (Zhao, 2014: p. 184).Supply chain management and logistics in China should be able to respond to the dynamic and complex environment by enabling Tesco’s management to make accurate forecasts. Technology can be used to maintain inventory and assess business transactions. This will help the management to make forecasts about the entire environment through the use of innovation and creativity (Levy, 2012). ICT technologies can help the organization to play a critical role in business strategy formulation. Creating value for customers and offering products that are difficult to emulate can be the core strategies in China provided Tesco is able to understand the dynamics of the market.

Tesco Marketing Proposal
Tesco Marketing Proposal

SWOT Analysis

Strengths

Tesco has transformed itself into an international retailer that sells food, clothing, household products, banking services, and others. The traditional market of the company has been the United Kingdom but in the past ten years, it has sought to expand into different international markets. International expansion is considered to be vital for the growth of the company as it helps to diversify income streams and enables it to take the advantages of globalization by using an efficient and effective marketing strategy (Zhao, 2014: p. 184).The competitive strength of Tesco is that it is the third largest international retailer in the world. The growth rate annually has been projected to be around 12% since the past decade. Strong partnerships with suppliers and other partners help the company to offer products and services in different markets. An effective supply chain management system helps the organization to manage its operations in a lean and flexible manner.

Weaknesses

The international expansion strategy of the company remains weak as compared with that of its competitors. Product diversification is a weakness because the profitability can be impacted because of bad debt from credit cards. Tesco has inexperience in certain growing markets like smart phones and tablet PCs. New web technologies and IT require investments which can streamline and automate the core processes (Imrie & Dolton, 2014: p. 84).

Opportunities

There are different opportunities for Tesco which can move into various product categories like digital entertainment, smart phones, and tablet PCs. Foreign markets like China, Malaysia, South Korea, and others offer significant business potential for the entire organization. Online shopping can be enhanced as a means of ensuring robust success within a short period of time. Increasing value proposition for existing and new customer segments can be a beneficial strategy by the organization as it can lead to the highest levels of efficiency and effectiveness (Tesco PLC, 2014).

Threats

Tesco can face significant threats from local and international competitors. Furthermore, the economic recession has reduced the spending power of customers which means that there can be a reduced profitability for non-food products and services. International expansion is a good option for Tesco but each country has different levels of regulation and laws which must be complied by international organizations in order to achieve critical success within a short period of time (Imrie & Dolton, 2014: p. 84).

PEST Analysis

Political Factors

The political factors inside any country can be related to taxes, legislation, and country stability. China is a rapidly emerging economy which has pursued investor friendly business policies. There is an increased demand for retailers which can help to create jobs for the local population and improve the local economy. The Chinese government is authoritarian in nature but it has been pragmatic enough to pursue policies which can help it to remain integrated with the overall global markets (Dowling, 2006: p. 91). Political stability in China is relatively high which offers a congenial environment for foreign investment. This is important because it helps to ensure the highest levels of efficiency and effectiveness.

Economic Factors

The economic factors are concerned with the costs, profits, and prices that a company must take into consideration while operating in a foreign market. The goal of the company should be to conduct an internal and external analysis which can be used to understand the dynamics of the market. China’s rising middle class enjoys highly disposable incomes which makes them one of the largest customer segments in the world (Ferrell & Hartline, 2007: p. 98).Furthermore, the middle class has awareness and perception regarding foreign brands which is considered to be part of their affluent lifestyle.

Social Factors

Social factors exert a profound influence on the purchasing behaviors of customers. Tesco needs to take into account the social and demographic changes which have taken place in China in order to formulate a robust and dynamic strategy for change (Hooley & Piercy, 2008: p. 123). The goal should be to create efficient and effective approaches which can be used to penetrate the market. Food and non-food items can be introduced in the Chinese market in accordance with the dynamics of the market. Customers in China have high levels of awareness and perception regarding foreign products.

Technological Factors

Operating in any market means that companies should be able to focus on operational excellence and competitive advantage. Technology helps to achieve this critical goal with the focus on achieving long term market share. The goals of companies like Tesco should be to make investments in technology which result in efficient business processes and help to provide real time data to the management which can be used in the decision making processes. Outlets should employ technology to reduce waiting time for customers. RFID can be employed for inventory management. Communication systems can be used to link main office with various outlets for making decisions and obtaining real time information (Hooley & Piercy, 2008: p. 123).The use of an integrated strategy can help to accomplish the critical goals within a short period of time.

Conclusion

Tesco is the third largest retailer in the world which has been achieved because of its core competencies. The core competencies of the organization have included the ability to successfully develop a core business model that is flexible and adaptable in accordance with the competitive nature of global markets. Strategy formulation in Tesco is based upon the use of market research which helps to achieve efficiency and effectiveness. A complete internal and external analysis is conducted by the organization in order to achieve its critical targets within a short period of time. Tesco’s strategic growth model seeks to focus on cost and product differentiation as mixed strategies that enable future growth and development. China is an attractive market for internationalization because it will help Tesco to take advantage of the business opportunities. China’s middle class segments have increased with highly disposable incomes. Moreover, Chinese customers are spending on clothes, luxury products, healthcare, and others as part of the drive to improve their quality of life. This helps to ensure the success of the retail market. Tesco can take advantage of the Chinese market by using a systematic and calculated approach. It needs to use its core competencies which can be adapted in accordance with the local market conditions. Moreover, it needs to focus on using its core competencies as a means of ensuring the highest levels of success within a short period of time. Technology can be used to maintain inventory and assess business transactions. This will help the management to make forecasts about the entire environment through the use of innovation and creativity. ICT technologies can help the organization to play a critical role in business strategy formulation. Creating value for customers and offering products that are difficult to emulate can be the core strategies in China provided Tesco is able to understand the dynamics of the market.

References

Blythe, J. (2006). Principles and practice of marketing. London: Cengage Learning.

Beamish, K. & Ashford, R. 2008. Marketing planning. London: Elsevier Science

Cravens, D.W. & Piercy, N.F. 2006. Strategic Marketing. 8th ed. New York: McGraw Hill.

Dawar, N. & Chattopadhay, A., (2012). Rethinking Marketing Programs for Emerging Markets, Long Range Planning 35: 457-474 (2002).

Doole, I. & Lowe, R. 2005. Strategic marketing decisions in global markets. London: Cengage Learning.

Doyle, P. & Stern, P. 2006. Marketing management and strategy. 4th ed. Harlow: Times Prentice Hall.

Dowling, G. 2006. Marketing for marketing managers. Oxford: Oxford University Press

Estrin, S. & Meyer, K. E., (Eds.), (2004). Investment Strategies in Emerging Economies. Cheltenham: Elgar Publishing

Ferrell, O.C. & Hartline, M.D. 2007. Marketing strategy. 4th ed. Ohio: Cengage Learning

Haji-Basri, M. 2012, “Marketing Research Contemporary Themes and Trends”, Interdisciplinary Journal of Contemporary Research In Business, vol. 4, no. 5, pp. 17-24

Hooley, G., Piercy, N.E. & Nicoulaud, B. 2008. Marketing strategy and competitive positioning. 4th ed. Essex: Pearson Prentice-Hall.

Levy, SJ 2012, ‘Marketing management and marketing research’, Journal Of Marketing Management, 28, 1/2, pp. 8-13, Business Source Complete, EBSCOhost, viewed 25 January 2015

Zhao, S. (2014). Analyzing and Evaluating Critically Tesco’s Current Operations Management. Journal of Management and Sustainability4(4), p184

Imrie, R., & Dolton, M. (2014) From supermarkets to community building: Tesco PLC, sustainable place-making and urban regeneration. Sustainable London?: The future of a global city, 173

Tesco PLC (2014) Tesco PLC Annual Review and Summary Financial Statement 2012. Tesco PLC. Retrieved 26 January, 2015

View Marketing Dissertations Here

Toyota Strategic Analysis

Toyota Strategic Analysis

Toyota is a multinational automobile organization that has its headquarters in Japan. The success of the organization has been its ability to develop lean production and manufacturing philosophy that focuses on creating organizational and workforce capabilities. The success of Toyota is because of its core philosophy which is to focus on enhancing its competitive advantage. The organization has sought to focus on continuous innovation and creativity as strategic tools that help in accomplishing the key targets. Toyota has the expertise, capabilities, and capital to dominate the global automotive industry. The efficient distribution and production network of the organization has been responsible for achieving critical targets. Moreover, the organization has sought to focus on achieving dynamic capabilities that can be employed for attaining strategic competitive advantage. The development of a comprehensive strategy has been considered to be important for the success of global firms like Toyota. The firms must be able to apply the business strategies that can lead to long term success and innovation within short time period. The competitive position of Toyota is that it has been facing threats in the current environment. The company needs to develop effective and appropriate strategies that can be used to counter such problems. Moreover, the organization needs to focus on achieving its critical objectives by using innovation and creativity at multiple levels.

Comparative Analysis of Toyota’s Competitive Position

Porter’s Five Forces

Toyota operates in a highly competitive market that is characterized by the presence of organizations that are striving to dominate it through their strategic positioning and marketing strategies. The threat of new entrants in the industry is still low because of the huge capital that is needed to compete with leading companies like Toyota. Porter’s five forces analysis for Toyota is discussed as follows:

Threat of New Entrants

New entrants might be able to bring innovative products and ideas but the major companies are able to dominate the market through their capital and market control (Bennett, 2003: p. 44). Theoretical framework argues that companies that are dominant in any market are able to achieve success because of their brand image and reputation. The automobile industry is characterized by the success of companies that are able to focus on design and engineering quality. Large companies are able to attain economies of scale that helps to ensure their domination in an efficient and effective manner.

Bargaining Power of Suppliers

The power of suppliers in the automobile industry is weak because of the huge presence of suppliers. Toyota retains control over the behaviors of suppliers that are keen to do business with it because it represents a huge portion of profitability for the suppliers (Chris, 2005: p. 92).The procurement of raw materials is easy given the fact that outsourcing has now become a major trend because of the advent of globalization. Automobile companies like Toyota are now able to establish offshore manufacturing plants in countries that have low labor costs.

Bargaining Power of Buyers

The power of buyers in the automobile industry is large because individuals are continuing to focus on cars that meet their needs and requirements. Toyota has a strong and loyal customer base because its products are known for versatility, robustness, quality, power, endurance, and fuel efficiency. Toyota offers products for different customer segments based on their lifestyle and incomes. This helps to increase the power of buyers that have high levels of choice with respect to the purchase of automobiles (Chris, 2005: p. 92). In addition, they are able to focus on achieving critical success through the use of integrated and innovative strategies.

Threat of Substitute Products

The threat of substitutes in the automobile industry is relatively small because bicycles, motorcycles, trains, and buses have limited efficacy in meeting the needs of the customer segments. The convenience offered by automobiles cannot be replicated by other substitutes which mean that Toyota has been able to focus on achieving its critical goals within a short time period.

Competitive Rivalry

Competitive rivalry in the industry is very strong as Toyota has to face competitors from the United States like General Motors and Ford. It has to compete with Japanese manufacturers like Honda in different markets. The state of the automobile industry is very huge which means that customers are loyal to their brands (Chris, 2005: p. 92). Pricing and other factors need to be taken into account as competitors can change the dynamics of the market in an efficient manner.

Bowman’s Strategy Clock

Toyota’s competitive advantage has been because of the fact that it has been using a flexible production and management strategy. It uses capital equipment that is managed through the use of well-trained and well-qualified workers in order to achieve critical success. The presence of a talented workforce helps to achieve the goals of the organization because there is an emphasis on employee empowerment and engagement (Graham, 2005: p. 85).The organization strives to create a collaborative environment that focuses on attaining the critical goals within a short time period. Work teams are divided on the basis of operational, administrative, and strategic entrepreneurial actions that leads to long term success. Another competitive advantage for Toyota is that it has a 360 tier supplier network that is integrated with accurate scheduling and coordination. The firm is able to achieve success so that it can be used to create a flexible, lean, and agile supply chain management system. The goal of the strategic alliances is to ensure that the supply chain partners can be reliable and flexible in meeting the needs of the organization. Toyota’s competitive advantage is based on its equity ownership and technical exchange that helps to create reliable supply chain partners (McDonalds, 2002: p. 52).A symbiotic relationship between Toyota and its suppliers is based on knowledge sharing and developing strategic partnerships for long term growth and development.

Porter’s Generic Strategies

Empirical studies argue that corporate innovation is based on ensuring the economic growth of organizations. Innovation is a broad concept that goes beyond the notion of simply creating new products and services. On the contrary, it is concerned with the development of processes, systems, ideas, and competencies that can be used to resolve problems in the work environment while enhancing the strategic competitive advantage of the organization (Jobber, 2001: p. 56).

New production methods and functions have been identified as a core competitive advantage for Toyota which has been able to focus on achieving its critical goals through the use of long term approaches. Toyota’s manufacturing philosophy has been based on innovation which seeks to focus on flexible batch production. Just-in-time inventory system is utilized together with the goal of removing waste. The use of an integrated strategy has been considered to be an important step towards achieving efficiency and effectiveness (Jobber, 2001: p. 56).Moreover, the empowerment of front line workers ensures that assembly line problems can be analyzed in an efficient manner. Toyota’s efficiency has been based on creating centralized design and decision making that has helped to achieve the critical goals. The application of smart and innovative strategies has been Toyota’s competitive advantage.

Toyota’s Competitive Position

Core Competencies

Toyota’s core competency has been its ability to develop automobiles that have superior quality. The competitive prices of the company’s products mean that it has loyal customer base. The core competency has been because of its innovative production methods and processes. Toyota has created strategic management and philosophy as the core element of its growth strategy. Moreover, the company has sought to create a collaborative structure for success that is based on implementing cost leadership strategy (McDonald, 2002: p. 83).The Toyota Production System (TPS) has been considered to be instrumental in enhancing the innovative practices like Six Sigma and Just in Time in the production facilities of the organization.

Toyota’s Market Share

Toyota has a strong market position in different markets as evident in the fact that it has 45% share in Japan while 12% share in the North American market. Strong market position has resulted in the organization striving to expand into international markets. A strong product portfolio helps the organization to achieve competitive advantage. Research and development has been identified as being critical for success of organizations. R&D helps to enhance the product quality and functionality. Toyota’s strategic drive has been to offer safe and efficient products with an emphasis on environmental compatibility. Strong emphasis on R&D ensures that Toyota is able to become a technological leader in the automobile industry. Another critical success factor for Toyota has been its ability to have a massive distribution and production network that enables it to produce 7,400,781 vehicles in the year 2011 (Andrews et al, 2011: p. 1064). The geographically dispersed production base shields the company from global business risks while an extensive distribution network helps to enhance the global reach of the organization.

Product Diversification

Toyota’s strategic competitive advantage has been reduced because of high number of product recalls in recent years. For example, the company had to recall some vehicles that had problems with their hybrid systems in the year 2011. Some 180,000 vehicles were recalled in Japan after complains of oil leakage and abnormal noise (Kakuro, 2004: p. 3691).There have been some problems with the safety mechanisms of the company that has created negative reputation for the organization. Another critical weakness is that there have been declining sales in some geographical areas due to stiff competition. North America and Middle East were the regions that have seen a decline in demand for the products of the company. Another significant weakness for Toyota has been the fact that it has poor allocation of resources when compared with its competitors. Honda and Nissan have been able to have higher return on equity (ROE) as compared with the company that has resulted in weaknesses for the company.

Toyota group has faced a severe negative feedback on their quality and safety matter. This has led to a shrinking of loyal customer base while creating declining revenues and profits. It is essential for the Toyota management to amend their existing strategies and introduce a new method of production setup (Amasaka, 2004: p. 10).This can be done by enhancing leadership capabilities that focus on retaining customer loyalty and satisfaction. Toyota’s management needs to implement transformational changes into the situations. They have introduced the Toyota Production System (TPS) which can be used for identifying the quality of the product and mainly to eliminate the waste.

Toyota Strategic Analysis
Toyota Strategic Analysis

Re-engineering of the finished products has created robust and durable products. This leadership style has captured back the customers’ loyalty towards the product. Hiroshi Okuda has used the power to make necessary changes during the time of crisis in business. The workers were forced to accept certain changes in the company. Here Toyota group has efficiently utilized the situational leadership style (Amasaka, 2004: p.10). Okuda states that changes are threatening, but at certain situations there is no alternative but to accept change in order to maintain the competitive edge of the organization. Political power will be used in any organization when there are different opinions during tough situations. Toyoda has used such power when the U.S government has blamed the Toyota Company for the bad quality in production. There occurred a lot of accidents due to brake complaints. This has forced Toyoda to accept certain changes in the organization, and which was also neglected by some of the executives. But Toyota has pushed too hard, violates too many interests for achieving the success. Toyota will be able to focus on the recent growth of the global automotive industry that is recovering from the global economic downturn. The profitability of the global automotive industry has been $1,600 billion in the year 2013. This means that there is enough demand for the company which can fulfill the increased customer demand.

A strategic partnership with BMW will bring benefits for the company as it can achieve joint ventures. The collaboration on sports vehicles and power train electrification are projects that can increase the capabilities of Toyota. Strategic marketing and development of organizations is based on their ability to have clear and precise goals for success (Amasaka, 2004: p. 10).Companies must be able to conduct a complete analysis of the external and internal environments in order to succeed in an efficient manner. Moreover, the goal should be to create a collaborative environment through the use of cost leadership and product differentiation strategies that are successful elements of surviving in a highly competitive market.

Toyota’s Globalization Strategy

Global environmental factors play a critical role in the development of marketing strategies. These factors help the organization to develop a robust and reliable response to business problems. Toyota’s marketing department needs to take into account the various global environmental factors in order to make smart business decisions. Globalization has created opportunities and challenges for large organizations. An effective marketing campaign should seek to conduct extensive research and analysis of the external environment. Some global environmental factors like technology have revolutionized business processes. The Internet has become a powerful medium for conducting business transactions. Customers can purchase goods using online portals at any time (Aaker, 2008: p. 92).Toyota has sought to use this medium by devising efficient and effective internet ads. Websites can have content in native languages for specific countries. This approach helps to improve the revenues and sales of the organization. Similarly other technological advances like communications enable the rapid coordination between the head office and branches. RFID is a powerful and versatile technology that allows the organization to keep track of its inventory. Similarly there are other factors like corporate governance and responsibility. Multinational organizations have come under the limelight due to a series of high profile corporate scandals.

Corporate Social Responsibility

Toyota has sought to focus on corporate social responsibility as a means of creating positive image and reputation. Marketers need to demonstrate that the organization is offering safe and secure products and services (Rothaermel, 2012: p. 82).An advertising campaign must also focus on the corporate social responsibility of the organization. Organizations like Toyota need to take into account the economic fluctuations in the global market. Marketers must be able to devise cost effective strategies that can enable them to survive in times of economic recession. This means lowering operational and administrative costs. Marketing procedures should seek to evaluate cost effective products for new target segments. Marketers must be able to identity and recognize new business opportunities and threats. The global nature of business has created diverse source of suppliers and distributors for organizations.

Competitors seek to purchase goods that are produced at low costs. Marketers must evaluate the cost effective way of obtaining raw materials and finished products. This can be achieved only through a logical and practical manner. It requires the pursuit of dynamic and prudent business strategies (Rothaermel, 2012: p. 81).The organization must be able to achieve excellence and quality. Toyota uses strategies to become acquainted with the political regulations in the global market. Government regulation for instance has become a standard practice following the sharp economic recession. This means that marketers will need to revise and restructure their business strategies in coordination with global fluctuations.

Strong and Robust Marketing Strategy

Toyota’s management knows that targeting international consumers requires the presence of customized and specified marketing strategies. Marketers need to conduct an extensive analysis of local requirements and preferences. An effective strategy for a specific consumer segment might not work for another segment. Diversification, innovation, and creativity are the key to success when operating in a global environment. Toyota has sought to have flexible, reliable, and agile business structures. Marketing activities must develop unique conceptual frameworks that can be utilized for efficiency and effectiveness. Global environmental factors have become crucial for marketing processes and strategies. This is due to the global nature of corporate business in the twenty first century. Factors like technology, corporate governance, local preferences and industry trends need to be taken into account by marketing departments. Robust and logical strategies help to ensure optimum results.

The organization must conduct an extensive appraisal of new business markets (Rothaermel, 2012: p. 80).Appropriate strategies should be devised in order to achieve excellence and quality. Cost effective solutions need to be devised by marketers in order to maximize investments. These various factors need to be analyzed and assessed in a smart manner. The organization should be able to conduct an extensive audit and appraisal of the global market. Appropriate strategies should be in place in order to achieve superior results. Contingency plans should be in place in order to response to problems in marketing strategies and plans. A comprehensive approach towards marketing in the global environment will produce positive outcomes for the business organization (Rothaermel, 2012: p. 80).

Leadership and Management Styles

Toyota’s work culture emphasizes on efficiency but the management has awareness that this is insufficient to meet the needs of global workforce. The company perceived employees as knowledge workers that can apply their wisdom for the benefit of the work environment. There is heavy investment with respect to people and organizational capabilities. The work environment focuses on taking ideas from individuals so that success can be attained within a short time period. The senior executives of the company remain Japanese men that have played a crucial role in the development and evolution of the company. The concept of workplace diversity is still foreign in the environment as expatriate managers are also hired from Japan. The concept of Japanese management philosophy is that managers have the expertise and work ethic to drive success in an efficient manner (Hines, 2011: p. 34). However, this can be problematic as globalization encourages workplace diversity.

The concept of diversity is that individuals with different knowledge and expertise will be able to enhance the overall competitive advantage of the organization (Hines, 2011: p. 34). The hierarchy remains strong in the company culture as managers and top executives rise above the ranks in a slow manner. This means that there is an element of considering managers to be individuals that must be obeyed and respected in accordance with Eastern cultural notions about business.

Organizational Structure

Toyota’s organizational structure does have hierarchies but it does have concept of employee empowerment and engagement. The workforce is given freedom to successfully resolve complex business situations. Moreover, the organization strives to create a collaborative environment in which the workforce can perform at optimum levels. The goal of the management is to create a collaborative environment that can nurture and grow the competencies of the workforce. Safe and healthy environment has been identified as being vital for the success of Toyota as it leads to long term efficiency and effectiveness (Humphrey, 2011: p. 94).The workforce is encouraged to work as teams so that they can support each other and divide the work activities. The goal is to enhance the capabilities of individuals and organizations while striving to gain respect among the different members.

The duties must be performed in an efficient manner so that long term efficiency can be attained. Team work is based on creating cohesive and disciplined workforce. The goal of the organization has been to focus on achieving the critical targets through the use of innovation and creativity. The company places an emphasis on customer opinions as being vital because the information obtained can be employed to create superior and safe products (Schmitt, 2011: p. 74).

Global Business Strategies

Toyota uses different marketing strategies when it strives to expand into different markets. Diversified business strategies have been identified as playing a critical role in the success of business organizations. This is because of the fact that organizations strive to create integrated and coordinated approaches for success (Johnson, 2008: p. 62).The organization strives to create integrated and innovative approaches that can be employed for long term success. For instance, Toyota’s expansion in North America was to adopt a sequential strategy when it sought to introduce environment friendly automobiles in the market. Successful global marketing strategies occur when companies are able to conduct a comprehensive analysis of the external and internal environments. The goal of organizations must be to create an integrated strategy that will be able to achieve strategic focus. This helps the organization to successfully develop an integrated strategy in which the organization is able to focus on long term goals. The organization must be able to complete a comprehensive analysis of the internal and external environment.

Each market in the global industry works in different ways (Johnson, 2008: p. 61). The company must have knowledge regarding the dynamics of the market by studying the political, social, economic, and legislative variables. Toyota’s global business strategy has been based on steady expansion. The company for instance has training centers that helps in the training of the local workforce. The core concepts of lean production are introduced so that the workforce can implement quality and reduce wastage. Such a strategy helps in the development of the organization as it leads to long term efficiency and effectiveness. Toyota ensures that it is able to apply its global strategy at all its production facilities. The standardization approach is beneficial because Toyota is able to implement consistency and reliability in the multiple business units. This approach is also beneficial since it facilitates the process of enhancing the core competencies of the organization (Johnson, 2008: p. 66).

However, globalization can have disadvantages for Toyota because each market operates in a different way. This can create problems for the organization in terms of adapting to the risk and disruptions that are present in the local markets. Localization is also beneficial because the workforce in each country has different attitudes and notions. The workforce must be able to create an integrated strategy that will help it to achieve the critical goals within a short time period.

Critical Evaluations and Analysis: Toyota’s Improvement Strategy

Hiroshi Okuda, CEO of Toyota, has taken drastic measures in recent years to ensure the profitability of the organization. He has focused on transformational changes which can assist in winning back the loyalty of customers. There has been a focus on action centered leadership as a means of ensuring high levels of efficiency and effectiveness. Furthermore, annual growth plans have been created and forwarded to supervisors. An integrated approach towards meeting objectives and devising strategies has been implemented within the organization. Managing resistance to change can occur through the adoption of innovative and creative approaches. The leaders should have a complete knowledge about the apprehensions and concerns about the employees (Johnson et al, 2006: p. 71).They need to address employees’ needs by opening communication channels. Employee suggestions or opinions should be welcomed because it can be a fantastic way to address concerns in a smart manner.

Realistic expectations should come from the leadership. This can be addressed by analyzing employee reactions and interpretations with respect to the change process. Obtaining feedback from the workforce is critical for success in the environment. Identifying areas of change is essential for critical success in the environment. Empirical studies demonstrate that the need for change should be explained to the workforce. This helps the workforce in understanding the corporate objectives behind the change process (Prahalad & Hamel, 2005: p. 93).Information should be disclosed rather than hiding it because workers will feel a sense of responsibility as they will be able to align their personal goals with the organizational targets. Consulting and negotiating with the employees can also lead to positive outcomes for the organization. It helps to develop a sense of security and trust which can lead to effectiveness in the short term and long term. Toyota’s outdated management philosophy and corporate culture need radical changes. This can be achieved by taking employees into confidence. A gradual process for change can lead to superior outcomes. It is through the use of integrated approaches that the organization can attain success in a competitive environment.

Healthy organizational cultures are characterized by the presence of accountability and transparency. The management seeks to ensure that personal responsibility is embedded inside the minds of the workforce. This helps to create positive relationships and minimizes the chances of denials and conflicts. Furthermore, the organizational culture should promote change by ensuring that risk-taking is rewarded within the limits created by the management (Prahalad & Hamel, 2005: p. 83). Employees work at optimum levels if they are delegated work duties and have the freedom to implement new ideas within the limits created by the firm. Empirical studies have found evidence that an organizational culture should facilitate the process of change through the constant search for excellence. Superior quality of work by the employees can pay off dividends at the organizational level while mediocrity tends to inhibit the change process. Healthy organizational cultures should also focus on learning from mistakes by transforming negative outcomes into positive expectations. The change process is often retarded when employees engage in turf wars and promote negative thinking.

Creating a congenial environment is possible if the organizational culture is able to enhance the strength by creating cohesive and talented employees into work teams. This helps in distributing work activities and creating mutual respect among the workforce (Prahalad & Hamel, 2005: p. 88).Toyota needs to restructure its organizational culture so that it can be healthy and vibrant. Fostering the workforce through constant support and encouragement helps to create a productive workforce (Prahalad & Hamel, 2005: p. 93). Toyota’s managers should encourage employees to act on what they know to try to make the company better, even if their knowledge is imperfect or incomplete. Making mistakes and encountering obstacles should become acceptable factors in Toyota’s culture. For example, starting in 2002, Toyota’s operation in Thailand produced the International Multipurpose Vehicle (IMV), which used a single platform for a sports utility vehicle, minivan or truck. The plan to sell the IMV in 140 markets hit a snag: Meeting each nation’s governmental regulations and driving challenges (from sandstorms to floods) bogged down the IMV team and made delay seem inevitable. Rather than avoiding accountability or blaming someone else, Toyota’s executive vice president, Akio Toyoda, took responsibility. He allowed the IMV team to continue working without pressure. Toyoda said that even if the effort failed, it offered an opportunity for a great deal of learning. Toyota’s management allows failure because it wants people to experiment boldly. If leaders punish failure, people won’t take the risks that could move them to new levels of performance. Toyota’s leaders encourage employees to experiment and to learn from their mistakes. When staff members want to communicate “the essential information needed to solve a problem,” they use the “A3 reporting process,” named after the 11-by-17-inch sheet of paper on which they must clearly condense their information. Managers picked the A3 size because it was the biggest sheet that fit the fax machines available at the time.

The process of change is facilitated through many variables like organizational power, politics, and leadership. The leadership in essence should sponsor elements of the change management process through active participation and communication with employees. This should be supplemented by a desire to transform managerial behaviors by creating new business models. The appropriate organizational politics also impacts the process of change. This is because the goal of the leadership should be to ensure that the change process can be managed in a sound and viable manner (Prahalad & Hamel, 2005: p. 93). Proper evaluation systems can be used in order to achieve high levels of efficiency and effectiveness. Taking proper feedback can be a smart strategy to achieve success in order to produce superior outcomes. For being a global competitor, change is very much essential to any organization. Toyota needs to realize the fact that they will not survive in the competitive market with old techniques and strategies. Thus they need to freeze the old strategies by learning from the past experiences and by foreseeing the future through appropriate changes (Prahalad & Hamel, 2005: p. 93).

Conclusion

Diversification, innovation, and creativity are the key to success when operating in a global environment. Toyota has sought to have flexible, reliable, and agile business structures. Marketing activities must develop unique conceptual frameworks that can be utilized for efficiency and effectiveness. Global environmental factors have become crucial for marketing processes and strategies. This is due to the global nature of corporate business in the twenty first century. Factors like technology, corporate governance, local preferences and industry trends need to be taken into account by marketing departments. Robust and logical strategies help to ensure optimum results. The organization must conduct an extensive appraisal of new business markets. Toyota’s core competency has been its ability to develop automobiles that have superior quality. The competitive prices of the company’s products mean that it has loyal customer base. The core competency has been because of its innovative production methods and processes. Toyota has created strategic management and philosophy as the core element of its growth strategy. Moreover, the company has sought to create a collaborative structure for success that is based on implementing cost leadership strategy. The Toyota Production System (TPS) has been considered to be instrumental in enhancing the innovative practices like Six Sigma and Just in Time in the production facilities of the organization. Toyota has a strong market position in different markets as evident in the fact that it has 45% share in Japan while 12% share in the North American market. Strong market position has resulted in the organization striving to expand into international markets.

References

Bennett, R. (2003). International Marketing Strategy, Planning, Market Entry & Implementation. London: Kogan Page Limited.

Chris Phillips, I. D. a. R. L. (2005). International Marketing Strategic Analysis, Development and Implementation. London and New York: Routledge.

Graham, P. R. C. J. L. (2005). International Marketing (twelfth ed.). New York

Jobber, David. (2001), Principles & Practice of Marketing, 3rd ed. London: McGraw-Hill.

McDonald, Malcolm. (2002), Strategic Analysis Marketing Plans: How to Prepare Them. How to Use Them, 5th ed. Oxford: Butterworth-Heinemann.

Kakuro, A. (2004). Development of ‘science TQM’, a new principle of quality management: effectiveness of strategic stratified task team at Toyota. International Journal of Production Research42(17), 3691-3706.

Andrews, A. P., Simon, J., Tian, F., & Zhao, J. (2011). The Toyota crisis: an economic, operational and strategic analysis of the massive recall. Management Research Review34(10), 1064-1077.

Amasaka, K. (2004). Applying New JIT— A management technology strategy model at Toyota-Strategic QCD studies with affiliated and non-affiliated suppliers. Proceedings of the Production and Operations Management Society, 1-11.

Aaker, D. A. (2008). Strategic market management – Strategic Analysis. John Wiley & Sons.

Rothaermel, F. (2012). Strategic Analysis Management. McGraw-Hill.

Hines P (2011) Creating World Class Suppliers: Unlocking Mutual Competitive Advantage, London: Pitman Publishing.

Hoffman K and Kaplinsky R (2010) Driving Force: The Global Restructuring of Technology, Labor and Investment in the Automobile and Components Industries, Boulder, Colorado: Westview Press.

Humphrey J et al (2011) Globalisation, Foreign Direct Investment and the Restructuring of Supplier Networks: Strategic Analysis The Motor Industry in Brazil and India, in Kagami M, Humphrey J and Piore M (eds) Learning, Liberalisation and Economic Adjustment, IDE: Japan.

Schmitt, B (2011). International Automobile Industry: Strategic Report. Research Markets

Johnson, G. (2008) Exploring Corporate Strategy. Pearson Education India

Johnson, G., Scholes, K. and Whittington, R. (2006).“The Environment Strategic Analysis”, Exploring Corporate Strategy, 7th edition. Prentice Hall: United Kingdom.

Prahalad, K. and Hamel, G. (2005) Strategic Analysis The Core Competence of Organization. Harvard Business Review. 68(3).

Click Here To View More Business Strategy Dissertations

Strategic Management Toyota

Strategic Management at Toyota

Strategic management is a technique used by managers to give a firm a long-term direction and involves a systematic analysis of decisions, actions that create a competitive advantage. It involves the analysis of strategic goals, vision, and mission and the internal and external environmental factors in a firm. SWOT is an acronym standing for strengths, weaknesses, opportunities and threats. SWOT analysis involves the assessment of a firm’s internal strengths, weaknesses and the external opportunities and threats (Henry, 2008). This analysis helps to identify the strengths and capabilities to minimize weaknesses, along with identifying opportunities to overcome threats. In reference to Toyota Company, leading automobile firm, a SWOT analysis on the Companies Strengths, weaknesses, threats and opportunities are as follows.

The Toyota Corporation has a strong production process that is effective and efficient in saving costs, this creates a competitive advantage. Cost savings helps to set affordable prices of their products to end users, over the competitors. The firm utilizes resources and eliminates unwanted costs in the production process. This strategy creates a competitive edge for Toyota, by reducing costs and increasing the production capabilities and efficiency.

Toyota has strong horizontal integration merge verses the competitors who have vertical integration relationships. Strong relationship with supplier creates a competitive advantage, and it informs of updates or any developing changes (Henry, 2008) Horizontal merge proves to be cost effective, reduce risks and increase benefits. Merging helps to pool together resources of the combining companies, creating a favorable business environment. Synergy is one of the benefits of combining companies, and sharing of resources e.g. distribution channels. Toyota opts for best suppliers in Japan.

Toyota has a strong culture advantage, employees’ devotion in their jobs, performance and desire to improvement. It treats it employees with legitimate sense of respect and loyalty. The Japanese value work differently from competitors for instance the Americans this is reflected in their quality products they offer to the market. Toyota in invests more its employees empowers them to be creative and innovative (Hino, 2012). A strong sense of respect of hierarchal authority enables fast decision-making and implementing Strategic plan.

A weakness is something or a condition that hinders a firm from achieving it objectives. It is a competitive deficiency (Henry, 2008) Toyota offers financial services such as insurance, credit cards. These services report low profits to the firm than other segments. Such financial services can render a competitive edge as well as a deficiency in for firms the financial strength.

Toyota use the just in time system which gives Toyota a competitive advantage, but too much dependency of this system can lead to malfunction if the supplier provision does not meet the requirements of the firm. Failure to meet these requirements affects the products quality in addition, to the manufacturing system.

Strategic Management Toyota
Strategic Management Toyota

Toyota capitalizes on the strengths to meet its threat and take advantage of the external opportunities. Toyota has a strong cultural advantage that enhances the organization structure, focuses on teamwork rather than individual efforts. It inspires creativity and innovativeness to employees to improve the quality of its products. Top managers make decisions, the employees respect their high figures, and this enables quick decision-making. It internal leadership and management helps Toyota to dominate the automobile industry. Toyota depends too much on its suppliers, this leads to a strong reliable relationship with it suppliers (Hino, (2012). Although this could be a weakness but it gives Toyota a competitive advantage over the competitors such as General Motors

Toyota is a dominating automobile firm, its produces affordable cars and other automobile related products. A SWOT analysis identifies Toyotas strengths, weaknesses, threats and opportunities. Internal analysis involves the assessment of the firm’s internal environment factors such as the organization structure, leadership and management among others. Toyota has a stable structure and principled leadership design (Hino, 2012). The quality of the products and employees loyalty dictates the strengths of the firm. Toyota is loyal to employees and produces quality products.

However, Toyota faces threats such as competition from existing and emerging firm in the automobile industry. It takes advantage of the internal strengths to take advantage of opportunities and minimize threats. Toyota Company has a strong relationship with its suppliers. This helps to fight the upcoming firms and the existing firms in the industry. A complex distribution channel discourages competitor’s efforts. Toyota uses it strengths to take advantage of opportunities, it has high producing capacity at minimum costs. They produce quality and affordable cars in the market (Hino, 2012). They differentiate their products to meet the consumers emerging desires. Toyota has incentives and discount programs that help improve the profitability of its financial services segment.

Conclusion

Strategic management at Toyota needs inspires its employees to continuously think of strategic management changes that enhance improvement in quality of products in the future. It requires strong strategic management plans difficult to duplicate, corrective actions to maintainable a competitive position of a leading automobile in the world.

References

Henry, A. (2008). Understanding strategic management. Oxford: Oxford University Press.

Hino, S. (2012). Inside the mind of Toyota: Strategic Management principles for enduring growth. New York, N.Y: Productivity Press.

Pearce, J. A., & Robinson, R. B. (2004). Strategic management: Formulation, implementation, and control. Boston, Mass: McGraw-Hill.

Click Here To View More Business Strategy Dissertations

Effective Business Communication

Effective Business Communication

Real effectiveness in business can only be achieved when there is an efficient form of communication between employers, workers, clients and associates. Communication in business is used for swapping information, increasing efficiency, coordination and communication, decision making, formulating and executing plans and improving relationships with external parties. Hence, organizations where there is a seamless and unobstructed exchange of goals, objectives, and ideas in internal and external communication are the ones which prosper the most.

This exchange of information, however, is a form of art and requires a great amount of deliberation. Deficient communication within the company and with the outside world lead to poor performance. In the corporate world it is best to communicate ideas in a way in which they cannot be held against you. The exchange of information should be clear and fathomable, but should all so be somewhat evasive providing an opportunity of leeway.

When it comes to the professional world, it is better to speak and write tentatively and make statements which give room for error, rather than stating opinions and facts in a way, which give no space for denial or clarifications later on, in case of there being any fallacies in the prior stated words.

It is better to use an impersonal passive sort of approach in communication as it highlights the object of the message, yet does not draw as much attention to the correspondent. It is better to use vague writing in touchy situations where there is a blurred line between actualities and claims.

Such form of communication softens the tone of the language and makes it more persuasive. The addressee is more likely to show consent to the contention if the communicator is subtle and less insistent in delivering his ideas.Writing or speech lacking in tentativeness can be harsh and result in avoidance of the actual purpose of business communication, which is the smooth and persuasive conveyance of information.

Tentative language can be acquired by use of limiting words, modal verbs and hedging. Modal verbs are auxiliary verbs which indicate the mood or tone of the sentence, and provide room foruncertainty. They should be used carefully when dealing with official communications.Limiting words indicate the likelihood of something happening. They show the possibility of something happening, but do not confirm to it with entire certainty.

The purpose of all of which is to cushion the impact of the words which you are trying to convey giving, more room later on for denial or modifications. This use of tentative terms is suitable in making assertions that show as much evidence of accuracy as present in reality, and to avoid making assertions which may necessarily not be entirely true. This also helps in avoiding any form of opposition which may arise in case of a false claim, by the receiver picking on the initialcertainty in regards to the authenticity of the words.

Barack Obama, president of the United States, running one of the greatest nations of the world, a businessman of his own sorts on a late night TV show compared his poor bowling abilities to the Special Olympics(Business Communication: In Person, In Print, Online: Amy Newman, Scot Ober). What we see here is an example of lack of tentative language. The president first off could have drawn a better analogy, and if this was the most accurate comparison he could find, he could have stated it in a more subtle sort of way, covering the stringency of the meaning by using vague and tentative terms, not claiming to have the conclusive word on the topic, nor making any staunch and definite comparisons.

The result of the President’s verbal faux pas it seems to be, was that he had to call the chair of the board of the Special Olympics and apologize for his seemingly insensitive words. All of this due to lack of proper cushioning and adequate discretion on part of the President in delivering his notion. Thus extra care must be taken when referring to or dealing with handicapped. In the world of business where competitors and the press are waiting like scavengers to pick on your words it is best to use as much cushioning as possible in saying your piece.

Effective Business Communication
Effective Business Communication

Head of HR Management in Yahoo sent a memo to all employees in the not so distant past telling them that commuting or working from home would soon no longer be an option from them, and those who continue to wish to work  this way would have to quit or clearly risk being fired. The harsh terminology used in this inefficiently conducted memo is evidence of why it resulted in a fervently adverse reaction on parts of the employees. First of the memo failed to give any staunch motives for this abrupt new policy. Furthermore, the lack of attempts, at dampening the impact of the new program, and trying to cushion the outcomes of what may happen if employees failed to meet with the new regime, make it blatant that the proposal would backfire on the company, which it did.

Thus we can see what happens when there is an absence of tentative language in communication within businesses. The employees were rightfully upset and there was a lot of bad water, all of this owing to the communication fallacy of just one manager. Had he used a better and more cautious approach in delivering the news, the employees would have accepted the new policy with open arms.

Tentative language gives room for opinions and change. It provides the addressee with an opportunity to add to what is being said. It makes the communicator appear more cautious and open for improvement. The recipient seems to have some room to add to the initial argument if the speaker or writer uses tentative language. This improves the exchange of ideas and removes any barriers which may exist between the two parties allowing an effortless exchange of thoughts and objectives.

Conclusion

Thus we can see the importance of effectual communication. Those people who cannot communicate effectively will find it difficult to beemployed, to function well and earn promotions in their jobs. If they don’t employ essential communication techniques, and continue making blunders which are bound to arise from lack of important practices such as that of using tentativeness. We can see now that caution in writing and employing the use of vague statements which give room for alteration are necessary and lead to better transfer of thoughts.

References

Judd, A., McElroy, J. and Baker, P. (2014). BC teachers’ strike: Tentative deal reached between BCTF and government. Global News

Enterprises, L. (2014). Metro, drivers and mechanics reach tentative deal on contract : News

The Globe and Mail, (2014). B.C.’s teachers are the losers in tentative deal

View Business Management Dissertations Here

Foreign Direct Investment Mining

Foreign Direct Investment in the Mining Industry

Foreign Direct Investment (FDI) in economic terms refers to the investment that an investor makes in a foreign country in which the investor has a significant control of the business or company invested in. It applies in many sectors of the economy, including the mining industry. Different governments have varied policies that seek to govern and regulate the application of foreign direct investment in their respective countries. This exploration evaluates the situation of FDI in the mining industries in Nigeria and Argentina. In the analysis, the paper incorporates the Dickens’ framework to evaluate the impact that foreign direct investment has on the mining industry and determine whether the adopted FDI policies in the two countries, that is, Argentina and Nigeria serve in the best interest of the investors.

FDI policies in Mining

It is very important to consider a deeper understanding of the effects that mining activities will have in the country, both social, economic, political and environmental impacts before developing policy to regulate FDI in the mining sector. With the advent of globalization, each country tries as much as possible to engage in trade and allow trade in within their borders. This has led to global competition and the growth of Multinational Enterprises (MNE) and the Transnational Corporations (TNC). Many countries, especially the mineral rich countries have business opportunities within their borders to exploit their resources, but do not have the financial muscle to invest in such explorations. Due to the need for exploitation of the business opportunities within the borders amid limited resources to exploit them, governments enact policies that either encourage or restrict foreign direct investment in their respective countries (Johnson 2005, p. 15).

One aspect of the FDI policies that is very critical is the aspect of quality. The term quality in this regard refers to the foreign direct investment’s ability to enhance the welfare of the host country’s citizens in terms of social, economic, political and environmental wellbeing. Based on this requirement, governments, therefore, have to assess the impact of allowing FDI in the mining industry to take place within their countries and to device mechanism of mitigating the possible negative impacts of FDI, for the benefit of the citizens’ welfare (Vazquez-Brust et al. 2013, p. 2).

The impact of mining activities and the subsequent social conflicts depend on an array of factors, including the type of mineral mined. Some minerals when mined leave more devastating effect on the environment than other minerals. Secondly, is the technology, the technology used will determine the extent of destruction the extraction of minerals will have to the environment. Thirdly, the level of involvement by the MNCs in the mining activities will determine the impact it has on the economy. The fourth condition is the strategies of the mining companies; some companies involved in the mining business may want to optimize profit at the expense of the host country’s economic development. Finally, the culture of the host nation and its level of economic development among other conditions may also lead to conflict in the mining activities (Stiglitz 2007, p. 134).

In this respect, therefore, it is incumbent upon both the host nation and the international agencies to collectively evaluate these aspects of conflict and make decisions that are desirable and specific to every mineral extracted and the respective location of extraction. On the same breath, the researchers too have a responsibility to choose a theoretical framework, which encompasses all the conditions necessary for evaluation in order to address all research concerns (Gibson 2006, p. 19).

FDI policy in Argentina

 Considering the FDI policies in Argentina, since the year 2001, Argentina has been encouraging huge foreign direct investment, especially in the mining industry. This policy followed the massive reforms that the country made in the mining code. Argentina is a developing economy having a substantial amount of mineral resources. At present, Argentina’s third most significant product for export is Gold. Gold has attracted many investors from outside the country to come and exploit the opportunity.

Nevertheless, since the government put these policies in place in 2001, with the government encouraging foreign direct investment, the mining reforms in Argentina have not fallen short of challenges. In many parts of the country, there has been an uprising resistance to the mining activities. Those who persistently resist FDI policies claim they are doing so based on the social and environmental factors. Today, about six provinces have succumbed to this public pressure to introduce legal bans on open-pit mining within their provincial zones. This public resistance has been growing and rapidly spreading manifesting lack of consensus between the government and the public on the mining policies (Auty 2001, p. 36).

This conflict between the Multinational enterprises and the public in Argentina is a clear manifestation of varied perception about the quality of FDI, especially in the mining sector. Whereas the companies consider boosting the local economy as an improvement of the welfare of the citizens, citizens, on the other hand, consider the effect mining activities have on their environment and the subsequent effects these negative externalities to the environment extend to affect the society. Even though there is a need for the alignment of quality of FDI between the local community, the government and the respective MNEs, it is not easy to reach a common ground on the quality of FDI, which is a relative measure that depends on other aspects of the prevailing welfare standard. This is also because, the perceptions of welfare of the citizens vary from time to time and from individual to individual depending on their expectations, level of knowledge they possess and the overriding cultural values of the community (Ali 2003, p. 70).

One case in point that supports the gap in perception of citizens about the quality of FDI is the Esquel case. In this case, Meridian Gold, which is a Canadian multinational corporation, secured rights to mine a gold deposit in Esquel, a town in the province of Chubut at a cost of investment of over 200 million US dollars. The provincial government approved all the standards and environmental impact assessment reports for a potential mine. The provincial government gave the project a green light terming it as a high quality FDI, being environmentally friendly and useful economic development in the province.

Nevertheless, the community had a completely different perception. According to the community, the project was low quality FDI, dangerous to the environment, economically weak and if implemented would divide the society. The subsequent social unrest that followed compelled the provincial government to organize a referendum in 2002 in which, 80% of the citizens overwhelmingly voted against the mining activities. In the year 2003, as the social pressure continued to pile against mining activities, a judge ruled against any mining project in the province, forcing the Meridian Gold to drop the project (Mutti et al. 2012).

FDI policy in Nigeria

 Similarly, the FDI policy in Nigeria as well has had a long journey. Before the year 1988, the Nigerian government was still skeptical about allowing FDI into Nigeria on grounds that it deemed FDI as a scheme for economic and political control. In 1972, the government outlined a regulatory policy on FDI by establishing the Nigeria Enterprise promotion Decree (NEPD). This declaration was meant to regulate rather than promote the foreign direct investment in Nigeria by limiting foreign equity participation in some sectors to a minimum of 60 percent. By the year 1977, the government again made a declaration further limiting the participation of foreign equity to 40 percent in Nigeria’s business. These declarations implied that Nigeria had a restrictive FDI policy between 1972 and 1995. By the year 1988, the Nigerian government made some structural reforms that initiated the beginning of eliminating the restrictive policy on FDI. The government established the Industrial Development Coordination Committee to act as an agency responsible for the facilitation and the attraction of the flow of foreign investment (UNCTAD 2009, p. 89).

Subsequently, in the year 1995, the government repealed the restrictive NEPD and made a new one known as the Nigerian Investment Promotion Commission, with an aim to encourage foreign investors to come to Nigeria and set up businesses, which they could have 100 percent control. The only condition was to provide relevant documents and the NIPC would approve the application for a business permit within fourteen days. Other declarations followed thereafter promoting and encouraging FDI into Nigeria with some having free regulations on dividends accrued from foreign investment. In addition, the Nigerian government adopted an Export Processing Zone to enable interested investors establish businesses and industries within certain zones (Ayanwale 2007, p. 24).

The FDI friendly policies adopted by the government of Nigeria saw a steady rise in the foreign direct investment flow into Nigeria since 1995 in different sectors. There was also a rise in the foreign direct investment in the mining industry in Nigeria, which followed the putting up for sale of the Nigerian national petroleum corporation together with its branches. The civilian administration that began in 1999 also inspired the deregulation of the oil industry, subsequently opening up the mining sector for more FDI inflows (Albaladejo 2003, p. 43).

The Dickens’ Framework

Having looked at both the Nigerian and Argentina’s policies on FDI, it is evident that both countries have had their challenges in the implementation of these policies. Considering the Dickens’ framework, the manifestation of conflicting interests and perception between citizens and the Multinational in the execution of mining projects is a confirmation of a dynamic collaboration and conflict between TNCs and the government agencies. According to Dickens (2003, p. 275), in the foreign direct investments both the TNCs and the host government need each other.

However, they admit that the ultimate objectives of the host government and the MNEs significantly differ. For example, the aim of a host government is to ensure an increase in the gross domestic product (GDP), while the MNCs principal aim is to maximize profits and increase the value of shareholders in the investment. In his framework, Dickens admits that in the foreign direct investments, multinational enterprises can have both positive and negative impacts on the host country’s social, economic, political and environmental conditions. They may exploit or expand national economies, distort or improve economic development, create employment opportunities or destroy jobs, introduce and spread new technology or prevent the wider use of new technology. The MNEs can also contribute to the destruction of the environment through pollution and destruction of the landscape through mining activities, or participate in the reconstruction and the creation of a sustainable environment through initiatives aimed at sustaining the environment (Dickens 2003, p. 277).

According to Dickens (2003, p. 278), there are six major areas in the host country’s business environment that MNEs may have an impact on, and these include the area of technology, employment and labor related issues, industrial structure, capital and finance, trade and linkages and the environment. In the area of environment, the impact could be increased soil, water and air pollution, effects on urban settlement, change the extent of natural resources use among other impacts. On the trade and linkages, the effects may include changes in the propensity to export and import resources and changes in the use of local suppliers.

Foreign Direct Investment
Foreign Direct Investment

On the employment and labor issues, the effects could include changes in the volume of employment, type of employment in terms of skills and gender, wages and recruitment levels, labor relations and affect the stability of the labor market. On capital and finance, the impact could include changes in the initial inflow of capital, changes in the capital raised locally, profits retained locally and transfer pricing among other impacts. In the industrial structure area, the impact could be effects on the industry concentration, changes in the competitiveness of the local companies and impact on the creation of new local companies. Finally, in the area of technology, the impact could affect the extent of technological transfer, determination of appropriate technology and may lead to additional cost on the host nation (Yakovleva 2005, p. 45).

Dickens’ framework also has a mechanism for assessing the extent of impact of MNEs activities in the host nation’s economy. In assessing the impact of MNEs, Dickens looks at the level of control that MNEs have on the host, the increase or decrease in the general welfare, the overall macroeconomic conditions, receptivity, cultural, social and political conditions, capital mobility technology and stage development, and the extent of natural resources availability among other factors (Gibson 2006, p. 18).

The framework as elucidated by Dickens is quite relevant to the two scenarios presented both in Argentina and in Nigeria regarding FDI policies. In Dickens’ assumptions are in three perspectives, first, he assumes that in FDI deals, the government always represents the community and mediates the relationships between the MNEs and the Citizens. However, in most developing economies, this might not be the case because the community always are directly involved in the affairs deemed to directly affect their livelihood and environment (Epstein 2008, p. 113).

Several environmental studies reveal that the conflict arising when FDI deals are negotiated is because of the adamant tendency by the state and the MNEs to ignore the role played by the communities in this process. This leads to a direct involvement between the government and the MNEs, which most of the time leads to environmental and social inequalities (Martinez 2002, p. 19). In order to eliminate any conflict arising from the community, it is imperative for all the stakeholders to engage collectively in the assessment of the quality of the FDI in terms of scientific, MNEs, Community and government assessment. Any gap that continues to exist between the projects’ evaluation will make conflict resolution among these parties very difficult.

The second assumption by Dickens is that the ultimate objective of the MNEs is to maximize their profit and increase the value of shareholders. This assumption overrules the fact that some firms may also aim at strategic and ethical undertakings to do more proactive activities with the aim of maximizing their profits, as well as reaping benefits to the community and the environment (Vazquez-Brust et al. 2013, p. 7).

To bridge the gap between the divergent interests of the parties involved in the FDI arrangements, the government together with other stakeholders can develop a code of ethics to govern the conduct and activities of the MNEs. Similarly, the MNEs have a good avenue of mitigating the ill perception of the community by participating in the corporate social responsibility practices to give confidence to the community that their interests are considered. Corporate social responsibility is a very significant tool that firm can use to develop the businesses in the host country. By taking part in solving the societal problems, firms will not only build the confidence of the local people, but also create a sustainable environment in which they guarantee and secure the future of their businesses (Elliot & Cummings 2006, p. 87).

The third assumption Dickens is making in his framework is the existence of two variables that depend on each other, that is, the truncation effects and the increase/decrease in welfare. Truncation effects refer to cultural, economic and institutional aspects of the FDI policies that negatively affect the host country. The international economic analysis indicates that it is possible to reconceptualize truncation effects as institutional effects of the foreign direct investment, which contain robust effects on the welfare of the host country. They should be considered as influencing the welfare too rather than being treated separately from factors that increase or decrease the welfare (Stieglitz 2007, p. 43).

According to Mold (2004), the truncation effects can have an impact on the host country in two forms, that is, governance and social cohesion. Wealth and income distribution is one area where MNEs have a potential to bring social cohesion because research indicates that there is a strong connection between MNEs activities and the increase in the inequalities. This understanding of the inequalities has informed the engagement between the governments of Argentina and Nigeria and the MNEs in the FDI projects, in order to boost economic development and reduce the adverse effects of social and economic inequalities in their countries.

This analysis reveals remarkable undertakings of both Argentina and Nigerian government in trying to facilitate foreign direct investment in their respective countries. The policies the two countries encourage FDI in their mining industries with a view of exploiting the opportunities available and bringing in capital to their economies to the benefit of their citizens. However, there is still need to involve the citizens in the decision-making process and in the evaluation of the quality of the FDI in order to reduce the conflict arising from the community. The FDI projects could be good for the economic growth and development and may be well intended for the public, but failure to involve them in the evaluation of such projects is a recipe for misconception of the projects leading to resistance (Ali 2003, p. 72).

The mining industry is a very delicate industry in that its activities directly affect the natural environment before such activities benefit the society. This calls for a delicate balance between approval of mining projects and the execution of the same considering the need for a sustainable environment that will accommodate the citizens and the business for posterity. The bottom line of every government as representative of its citizens is to protect their interest of its citizens, which is what the government of Argentina and Nigeria is doing in their FDI policies.

Conclusion

The global economy is becoming more competitive and every nation intends to have a competitive edge in the market. Emerging economies such as that of Argentina and Nigeria with the massive endowment of the natural resources, but no capital to invest in exploitation have a responsibility to create an enabling environment. The enabling environment includes developing policies that encourage foreign direct investment to bring in foreign capital and help exploit the natural resources for economic development. Similarly, in order to have a successful FDI policy, all the stakeholders affected by such policies such as the community, the government and the MNEs need to engage collectively in trying to develop a common perception of the impact of any project before its implementation. By doing so, conflict of interest and varied perception on the quality of FDI will definitely be resolved. The MNEs too have a responsibility to embrace corporate social responsibility in order to protect the environment for a sustainable business.

References

Albaladejo M 2003, Foreign Direct Investment and Industrial realities in Nigeria: from bad to worse. QEH Working Paper, Number 102, Queen Elizabeth House, London.

Ali, S.H 2003, Mining, the Environment and Indigenous Development Conflicts. The University of Arizona Press, United States

Ayanwale A.B 2007, Foreign Direct Investment and Economic Growth: Evidence from Nigeria. AERC.

Auty, R.M. (2001). Resource Abundance and Economic Development. Oxford University Press, Oxford.

Dicken, P 2003, Global Shift: reshaping the global economic map in the 21st century, 4th ed., Sage Publication, London.

Elliot, M., & Cummings, G 2006, Exploring the risks: attitudes to risk in the global mining sector. Ernst & Young.

Epstein, M.J & Buhovac, A 2008, Making Sustainability Work: Best Practices in Managing and Measuring Corporate Social and Foreign Direct Investment, Environmental and Economic Impacts.

Gibson, R 2006, Sustainability assessment and conflict resolution: reaching agreement to precede with the Voisey’s Bay nickel mine. Journal of Cleaner Production , vol. 14, no.3-4, p. 334-348.

Johnson, A 2005, Host Country Effects of Foreign Direct Investment. The Case of Developing and Transition Economies. JIBS Dissertation series.

Mold, A 2004, “FDI and Poverty Reduction: A critical reappraisal of the arguments,” Région et développement, vol. 20, p. 92-120.

Mutti D., Yakovleva N., Vazquez-Brust D., & Di Marco M.H 2012, “Corporate social responsibility and Foreign Direct Investment in the mining industry: Perspectives from stakeholder groups in Argentina.” Resources Policy, vol. 37, no. 2, p. 212-222.

Stiglitz, J 2007, Making globalization Work, Sage, London

UNCTAD 2009, Foreign Direct Investment policy review Nigeria. United Nations: New York and Geneva.

Vazquez-Brust D., Yakovleva, N., & Mutti D 2013, Mining Foreign Direct Investment in Argentina: perceptions and challenges to sustainable development. University of Manchester, England.

Yakovleva, N 2005, Corporate Social Responsibility and Foreign Direct Investment in the Mining Industries. Corporate Social Responsibility Series. Ashgate Publishing Limited . England.

View Economics Dissertations Here