Impact of Employee Empowerment to Enhance Job Satisfaction within Vodafone UK (2012)

HRM and Employee Empowerment Dissertation – Employees of an organization are important assets who normally serve as representatives of either the company products or services to its customer at a contact point. The empowered employees of an organization are likely to portray either a positive picture or a negative picture to its clients on the basis of the provisions given to the employees. It is essential that organization management believes that the phenomenon of employee empowerment leads to a better business and makes employees to act on it. Employee empowerment does not indicate that the organization management no longer possesses the company responsibility and is not longer authorized to evaluate the performance.

The requirements which seek to empower the organization employees are the accountability and the stronger leadership. This basically starts from executive leadership via every management levels and incorporates front line supervisors of the organization. The actual benefits of employee empowerment can be realized only when the entire organization strives to work like a team. An organization can foster and practice the employee empowerment if and only if the management communicates and believes its employees.

The communication being one of the powerful indicators of employee empowerment it becomes vital that company practices it more efficiently. The integrity and the consecutive communication by strategic plan elements, performance indicators, daily decision making and financial performance are some of the associated attributes of this process. Suppose an organization fails to dynamically cultivate the employee empowerment it would generally take remarkable effort and time before company employees initiate to respond. The main objectives of the dissertation are as follows:

• To highlight the fact the significance of concept of employee empowerment and linked practices
• To determine the impact of employee empowerment provision on employees performance at the targeted organization
• To elaborate the influences of organization’s service quality, level of employee satisfaction and the dissatisfaction stimulated due to employee empowerment
• To describe the work culture and growth flow of Vodafone prior to the implementation employee empowerment and its impacts after the implementation

• 15,000 words – 54 pages in length
• Good use of literature
• Well written throughout
• Includes questionnaire
• Ideal for HRM students

1 – Introduction
Background
Research Aims and Objectives
Research Questions
Scope of the study
Research Limitations

2 – Literature Review
Definition HRM
Importance of HRM
Modern Era of HRM
Definition of Employee Empowerment
Importance of Employee Empowerment
Advantages and Disadvantages of Employee Empowerment
Relation between HRM and Job Satisfaction
Relation between Employee Empowerment and Job Satisfaction
Modern HRM initiatives
Role of HRM in the success of organization
Relation between HRM and Employee Empowerment

3 – Research Methodology
Approaches Used for Conducting Qualitative Research Methodology
Secondary Data
Primary Data
Qualitative and Quantitative Approaches Used
Research Reliability
Ethical Consideration

4 – Findings

5 – Conclusions

References

Appendix