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Ref: hrman0048

Labour contracts refer to the agreement between labour and enterprises to establish labour relation and define mutual rights and obligations of both contract parties. Contracts some employers provide for the graduates have been changed from long term contracts to short term contracts recently. Struggling to be survivors of the financial depression, the hotels changed the staff composition by reducing permanent workers and increasing temporary workers to meet the challenges from the increasingly fierce market competition. The objective of this research is to test if the term of contracts has effects on the employees’ career development, working initiatives, degree of satisfaction, and loyalty. This research employs interpretivism philosophy, induction approach and case study as research strategy. Six managers of a famous multinational hotel in China have been interviewed in order to collect primary data. Research conclusion shows that term of contract has an effect on career development and job rewards. If the company attaches great importance to the position or the employee, it will sign long term labour contracts with them, and give better rewards and guarantee to the employees; on the contrary, if the company does not attach great importance to the position or the employee, it will sign short term contracts so that it can make frequent changes. The traditional culture has an important influence on Chinese staff’s attitudes towards the term of the labour contract, and they tend to sign long term labour contracts, and then get development in the company. Chinese culture and customs attach great importance to the development of the family, so the behaviours of family members will be under the impact of family values to some extent. The specific research objectives are shown as follows;
  • To compare the effects of long term and short term contracts on employee personal development
  • To compare the effects of long term and short term contracts on employee service quality
  • To compare the effects of long term and short term  contracts on employee satisfaction
  • To compare the effects of long term and short term contracts on employee loyalty

  • 22,000 words – 72 pages in length
  • Excellent use of literature
  • Good analysis of subject area
  • Well written throughout
  • Includes interview questions
  • Ideal for international HRM students

1. Introduction
Background
Research aims and objectives
Research Rationale

2. Literature Review
Term of labour contract
Chinese traditional culture and job stability
Term of the contract and employee development
Meaning of employee development
Content of employee development
Impact of term of contract on employee development
Term of the contract and employee service quality
Hotel service quality
Employee factor of service quality
Impact of the term of contract on service quality
Term of contract and employee satisfaction
Meaning of employee satisfaction
Components of employee satisfaction
Term of contract and employee satisfaction
Term of contract and employee loyalty
loyalty
Factors affecting employee loyalty
Impact of term of contract on employee loyalty
Conclusion

3. Methodology
Research Philosophy
Research Approach
Research Strategy
In depth Interview
Introduction on In depth Interview
Data Collection and Analysis
Ethic issues in business research
Data analysis

4. Data Analysis
The term of the labour contract
The term of the contract can reflect the importance that the hotel attaches to the employees
The staff pay special attention to the term of the contract
The traditional culture has influence on employees’ attitude towards the term of the contract.
The term of the contract and the staff development
Staff development needs a long time
Staff development is susceptible to the term of the contract
The term of the contract and the staff service quality
The staff service quality
The term of the contract has significant influence on staff service quality
The term of the contract and staff satisfaction
Stability, promotion and remunerations of the job are important influencing factors of staff satisfaction
The impact of the term of contract on staff satisfaction
The term of the contract and staff loyalty
The hotel staff loyalty
The impact of the term of contract on staff loyalty
Discussions

5. Conclusions
Conclusions
Recommendations
Research limitations
Reflection

Reference

Appendix Section



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