Knowledge Management UK Construction

Knowledge Management UK Construction

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One of the main challenges facing the construction industry is to continually find new ways of delivering construction projects effectively. Reports such as the Egan and Latham Report, Rethinking Construction in the UK etc., are all written as guidelines to help construction organizations and project teams focus more on the client and carry-out projects in line or parallel to the client’s business strategy to ultimately improve their services and project delivery. This continuous search for improvement and changes to facilitate bench-marking against best practices has called for more effective and dynamic approaches to the way things are done in the construction industry. These approaches include developing alternative procurement routes to ultimately improve communications between participants in the construction process and the adoption of an extensive variety of concepts, tools and techniques to develop collaboration and to enhance efficiency and quality. Other approaches include using IT (Information Technology) solutions to integrate the construction process with technology by electronic sharing of data and information in the design phase and the improvement of better components, materials and construction methods, including standardization and pre-assembly.

Knowledge Management UK Construction
Knowledge Management UK Construction

However, new markets demand a change in the way organisations operate and demand new concepts, tools and technology to improve the efficiency and quality of processes and products of construction firms, and researchers and practitioners in the KM field believe and continuously underline that KM is one of the concepts needed to meet these demands. They argue that it has become apparent that organisations need to manage their knowledge assets effectively and to continuously identify where knowledge resides in their organization, so that they can then organize it for employee use in their work processes. The aim of the dissertation is to explore, investigate and analyse whether the knowledge management (KM) concept enables construction organisations to deliver more efficient services and products, improved performance and enables them achieve their organisational objectives.

Dissertation Objectives

  • To appraise the academic and practice rudiments of knowledge management
  • To outline the implications of the KM concept on people, processes and products in construction organisations
  • To identify the main benefits of knowledge management, and assess whether the current perception and practice of KM in construction organisations allow them to have full access to these benefits and subsequent organisational benefits
  • To analyse through data collection in sample construction companies, the influence of KM in construction organisations and investigate its impact in delivering more efficient services and products, continuous improvements in processes and in gaining organisational benefits
  • To evaluate whether KM adds value to the construction industry as a whole

Dissertation Structure

The dissertation is divided in seven parts which are follows:

Chapter 1: Introduction to the research work describing the background of the study, its aims and objectives, and the scope of the study.

Chapter 2: Literature review appraising the academics and practice rudiments of knowledge management. It essentially reviews the general meaning, history, aims, objectives and benefits, and the implementation of KM in organisations.

Chapter 3: Literature review discussing the introduction and benefits of KM in construction industry. It essentially reviews academic discussions on the introduction, relevance and the current practice of KM in construction industry alongside the current tools and techniques used.

Chapter 4: Research methodology discussing the technique for executing the research work. It essentially discusses the method of research chosen, selection of samples and the justification for conducting the research work using that distinctive method.

Chapter 5: Data analysis discussing the research carried out within the sample organisations. It essentially describes KM practices in each particular sample organisation, its awareness, objectives, benefits, barriers and its general impact so far in each organisation. An analysis of each sample organisations is also carried out in this chapter.

Chapter 6: Cross-data analysis tries to explore parallel and unparalleled factors (similarities, common issues and differences) which help to identify the impact of KM in different organizations or firms in the construction industry. These organisations are analysed and compared under these topics: KM awareness and motivation; KM strategy and implementation and KM impact.

Chapter 7: Discussions, conclusions and recommendations drawn from the research findings, interviews, data collection and data analysis. The limitations of the study are also discussed in this chapter.

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